Questions?   +613 9563 0285 info@cloud9.com.au
Melbourne Based Imagery Specialists

FAQ

Frequently Asked Questions

FAQ

Frequently Asked Questions

We know that time isn’t always on your side, and that website browsing is often done at weird and whacky hours, on weekends or at in-opportune times.

We understand, therefore, that it might not be appropriate to pick up the phone and ask questions so we’ve compiled a list here that may help ‘fill in a few blanks’.

What is aerial photography?

How many images do I receive?

Can I purchase additional images?

What are your prices?

What information do I need to provide?

Can I get access to the timelapse images?

How long do you keep the original files for?

Who owns the photographs?

Do you provide re-touched images?

Do you edit and supply complete video?

How high can you fly the drone/blimp?

Are there any restrictions when flying the drone?

What sort of camera equipment do you use?

Do you have insurance?

Do you offer package pricing?

How do you deliver my images?

How do I place an order?

How quick is the turn around of images?

Of course, if after viewing the questions shows below you’re still left wondering, please contact us via email or phone and we’ll ensure your questions are answered promptly.

To contact us via email, please use the website ‘Contact Form’, by clicking here.

To contact us via phone, please call +613 9563 0285 during business hours.